Privacy Policy

Floresta Creative LLC (“Floresta,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, interact with us, or use our Services.

This Privacy Policy is intended primarily for users in the United States. If you are located outside the United States, additional rights may apply as described below.

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Information We Collect

1. When you submit inquiries through a form or booking a call, we collect the following information voluntarily provided by you:
   1. Your name;
   2. Your email address;
   3. Your company name;
   4. Other relevant information you provide.
2. When you visit our website, we may collect certain information automatically using cookies and related technologies, including:
   1. Your IP address
   2. Device and browser information
   3. Website usage (e.g. pages visited, actions taken, time spent)
   4. Referring URLs
   5. Approximate Location (city and/or region)
3. We use a cookie management platform that allows you to manage your preferences and opt out of non-essential cookies at any time.

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How We Use Your Information

1. We use the information collected to:
   1. Respond to inquiries and communicate with you;
   2. Provide and improve our Services;
   3. Understand website performance and user behavior;
   4. Measure marketing or referral performance;
   5. Maintain the security and functionality of our website.
2. We do not sell personal information, and we do not send marketing emails unless you explicitly request or consent to them.

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Sharing Your Information

1. We use the following marketing and analytics service providers, which may process your data according to their own privacy policies after you provide consent. You can review each provider’s policy directly:
   1. Google Analytics (GA4)
   2. Meta Pixel
   3. Linkedin Insight Tag
   4. Ahrefs Webmaster Tools
2. We use a third-party service to process payments. When you make a purchase, your payment information is collected and processed directly by the payment processor in accordance with its own privacy policy. Floresta does not store or have access to your full payment card details. You can review this service’s privacy policy directly:
   1. Stripe

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Cookies

1. Cookies are small files stored on your device. We use them for essential site functionality, analytics, and marketing. We use a cookie management platform (CMP) to manage all cookies and tracking scripts. Cookies fall into these categories:
   1. Essential: required for website operation.
   2. Marketing: measures ad performance.
2. You may opt out of non-essential cookies or adjust your preferences at any time through the cookie settings available on our website.

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Your Rights

1. If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:
   1. Request access to the personal information we collect.
   2. Request deletion of your personal information.
   3. Opt-out of sale or sharing of personal information (we do not sell your information).
   4. Receive equal service regardless of privacy choices.
2. If you are located outside the United States, including the European Economic Area (EEA), you may have additional rights under applicable data protection laws, such as the right to access, correct, or delete your personal information.
3. To exercise your rights, contact us using the information at the bottom of this policy page.

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Data Security

1. We implement reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

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Modifications

1. We may update this Privacy Policy from time to time. The most current version will always be posted on this page, with the “Last updated” date revised accordingly. If changes are material, we may provide additional notice.

If you have questions about this Privacy Policy or our data practices, you may contact us at hello@florestacreative.com.